![]() Hopefully, using both CyberLink and Dell help, I'll be able to install PowerDVD correctly. But the complete absence of answer from the ticket system made me wonder if my request hadn't landed into some kind of black hole. I understand that one of the advantages of forums is precisely that the answers don't have to be immediate. Missing Cyberlink PowerDVD is not working in Win10 Enterprise LTSC 1809 07-18-2019 08:33 AM Its licensed, or you would have gotten a message that this platform is not supported, or words to that effect, and the setup would have aborted. I just wanted to know how long I should expect to have to wait. I am patient, or at least I try to as much as I can. And some of the suggestions are definitely worth trying! ![]() From what I already saw, they help me get a more exact idea of what is the problem. And thank you for the very interesting links, which I will study presently. It's not a phone call contact or something like that gives you response in real-time. It is also related to the BIOS firmware Dell installed on their products.Īnd, I suggest you wait with certain patience. You'd better ask Dell to check this crash of their ACPI device on the laptop. I don't think cyberlink can help you fix the PC as they are not PC vendor. Quote It is glad to know you have contacted cyberlink regarding the crash, however, it is obvious that certain hardware on your laptop did not work right and crashed the Windows while another program (powerdvd) was installing.īSOD is a sort of Windows system crash, and according to the message, it indicates the ACPI device on your Dell PC did not work properly and crashed Windows while powerdvd was under the setup.
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